Exchanges, Returns & Refunds
- All returned merchandise will incur a 15 percent restocking/reconditioning fee if the box/crate/container has been opened.
- All product must be returned in its original box with original packaging materials and must be packed in such a manner that it will not incur damages in return transit. Any damages to goods are the customer’s sole responsibility and injury claims are between the carrier and customer.
- Refunds and exchanges will be supplied within 30 days from the first date of purchase.All credits and staying refunds for merchandise will be supplied back to the client in the form of original payment form.
- Custom orders cannot be returned for any reason at all. Customers are responsible for all return shipping fees.
- All returns must be accepted metropolislasercentre.com before they are returned and must be accompanied by an RMA number
- there’ll be no cash refund issued for funded orders, only store credit will be issued for financed orders.
- Return shipping costs are at the expense of the customer.